the experience manager

This is an incredible startup in Denver, Colorado who is going to revolutionize the way we think about customer service.   They were looking for a fun, attention-grabbing way to visualize some powerful statistics about the power of good customer service.  On the Experience Manager website, you can see these animations as they're activated by the hover of your mouse.  Working with their warm, person-based philosophy and their fun color palette, I had a great time creating a lively (and informative!) set of animations for them.

 

Businesses that grow their customer retention rates by as little as 5% see profit increases ranging from 25% to 95%.

- Source: Bain & Company

 

On average, happy customers tell nine people
about their experiences with a company.

- Source: American Express

 

86% of customers will pay more for a better customer experience.

- Source: American Express